In today's online market,honesty is the best policy.That's why we designed the most generous and transparent store policy for our customers.Read below to learn more and don't hesitate to contact us with questions!At this moment we do not do refunds.EXCHANGES ONLY.Paid items can be exchanged with either the same item that was paid former a different item with a similar price.ALL of our products are verified and obtain great quality, checked by our team.Please let me know!